HOW AND WHY DO WE OBTAIN INFORMATION?
We take great care to protect personal information about you and when we use it, we do so with respect for your privacy. We use the information we collect to: set up and manage your user account; help us improve our Website and deliver content and functionality that is best suited for you and your device; analyze your use of the Website for trend monitoring and promotional purposes; respond to inquiries and comments and provide you with support via your preferred communication channels; keep our Website safe and secure and comply with our legal requirements and obligations; and for any other new purpose for which we notify you before collecting any personal data.
The information we collect also allows us to keep you posted on our latest announcements, events, and services that we believe may be of interest to you if this is in accordance with your preferences. We may also use your information to send important notices or communications regarding topics in which you have expressed an interest, even if you have opted out from our informational communications.
Please note that our Website is hosted by us in the United States and that any information you provide may be transferred to the U.S. or other countries.
WHAT TYPES OF INFORMATION DO WE COLLECT?
For the above reasons, we may collect the following types of information:
Information You Provide – When you sign up for access to our online resources (including any member applications), download documents or complete online forms from our Website, we may ask you for certain personal information. You may be asked to provide personal information such as: name, title, function, e-mail address, address and certain demographic information. If placing an order or carrying out a transaction on the Website, you may be asked for financial information such as credit card details. You may also voluntarily share other information such as feedback, opinions, or information shared via the Contact Us feature.
Log Information – When you visit or access our Website, our servers automatically record certain information. This may include information such as your web request, your interaction with a service, Internet Protocol (IP) address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser or your account.
WHAT INFORMATION DO WE NOT COLLECT?
We do not need or want to collect any sensitive personal information (called special category data in the EU) through the Website. Similarly, minors under the age of 18 should not provide any personal information to us through the Website. We do not knowingly accept sensitive personal information or personal information of minors from users of the Website and/or any third-party sites.
HOW DO WE SHARE INFORMATION?
You can choose which, if any, of our online resources you wish to participate in. We only share personal information in the following limited circumstances.
We may share information to third-party contractors and providers that perform certain functions on behalf of us, such as sending email, removing repetitive information from member lists, analyzing data and processing credit card payments, direct marketing services, and cloud hosting services. These third-parties only have access to such information as necessary to perform their functions and may not use it for any purpose other than to provide services to us.
HOW DO WE SAFEGUARD INFORMATION?
We considers the protection of personal information to be a foundation of user and member trust and a sound business practice. We employ physical, electronic and procedural controls and we regularly adapt these controls to respond to changing requirements and advances in technology. We use and employ commercially reasonable efforts to employ security measures designed to protect your personal information from loss, destruction, or access by unauthorized persons.
Our safeguarding efforts include, but are not limited to:
Physical Safeguards – These safeguards include locked doors and file cabinets, controlled access to our facilities and secure destruction of media containing your personal information.
Technology Safeguards – These safeguards include the use of anti-virus and endpoint protection software, and monitoring of our systems and data centers to ensure that they comply with our security policies.
Organizational Safeguards – These safeguards include training and awareness programs on security and privacy, to make sure employees understand the importance and means by which they must protect your personal information
HOW LONG DO WE RETAIN INFORMATION?
We will retain your information for as long as is necessary for the purposes for which it was collected. The criteria used to determine our retention periods include, but is not limited to the following. We consider how long is the data needed to provide you with our products or services or to operate our business. We further consider if you have an account with us? If so, we will keep the information while your account is active or for as long as needed to provide our free resources to you. We also consider if we are subject to a legal, contractual, or similar obligation to retain your data. Examples can include mandatory data retention laws in the applicable jurisdiction, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of contract or litigation.
HOW MAY INFORMATION BE ACCESSED AND CONTROLLED?
In most circumstances, you have the following rights concerning your personal information and/or data.
Right Of Access – The right to know whether data concerning you is being processed and if so, the right to gain access to it with a few exceptions.
Right To Rectification – The right to ensure data held about you is accurate, and if it is not, to have it corrected.
Right To Erasure Or Right To Be Forgotten – The right to be forgotten or have information erased, provided we do not have an overriding legal basis to retain your personal information.
Right To Restrict Processing – The right to limit how your personal information is processed, provided we do not have an overriding legal basis to continue processing.
Right To Be Informed – We have a responsibility to provide you with the information contained in this privacy notice and to answer questions if you ask for more detail about anything contained here. For California residents, please note that we do not share your personal information with third-parties for the third-parties’ direct marketing purposes, so are not required to provide further disclosures of such activity.
Right To Data Portability – The right to obtain a copy of the personal data you provided to us, in a format you can easily take away and load onto another device.
Right To Object – The right to withdraw consent or object to processing when processing is based upon consent or legitimate interest as the lawful basis, with some exceptions.
For many of our services, we provide mechanisms for you to electronically access and update your personal information by logging into your online accounts.