John N. D'Angelo, III,

Email John

John D'Angelo has over 30 years of Voluntary Employee Benefits leadership experience and has placed over $125 million in voluntary benefit premium serving numerous large Labor Unions, Native American Enterprises and Fortune 1000 Employer Groups. John was an early pioneer and key carrier advisor in the development of paperless enrollment platforms and systems. Under John’s guidance, The Forza Insurance Group has partnered with leading insurance companies, making Forza a leader in the development of point of sale enrollment tools, benefit product designs, premium sales and unique marketing strategies to employees and union members at the worksite. These partnerships combined with John’s approach to the worksite benefits space makes the complexity of enrolling and communicating plans simple for the end user to understand, while deploying various paperless “Cloud” driven automated enrollment tools.

John has been at the forefront of the Labor and Healthcare Reform movement, serving as keynote speaker at University of Pennsylvania’s Wharton School of Business, among others. These speaking engagements have been covered by local news outlets such as radio station WRTI and the Philadelphia Business Journal, which ran a feature on his advocacy stance. Mr. D’Angelo also serves as advisor to various labor organizations and mentors young executives entering the industry.

John has distinguished himself as a dedicated volunteer. A champion fundraiser, his talents have benefitted the Tara Miller Foundation which raises funds to support research of effective treatment methods and ultimately a cure for melanoma. John has also been involved with Gilda's Club South Jersey, an organization where individuals and families can receive information, guidance, laughter, and most importantly, the support they need to live their lives with cancer, whatever the outcome, at no cost.

Jamie Ibrahim,
President/Chief Development Officer/Partner

Email Jamie

Jamie Ibrahim has over twenty years of business development experience. He served in numerous senior leadership positions and has a great deal of expertise in the Native American marketplace with emphasis on large Tribal owned casino and hospitality operations.

Jamie has been instrumental in developing innovative benefit enrollment strategies for the challenging demographics in the casino hospitality industry leading to increased closing ratios and greater revenue. In his current executive position at Forza, Mr. Ibrahim is responsible for the management of key leadership relationships with insurance carrier partners, large employers and union clients. Jamie was responsible for securing one of the largest National Voluntary Benefit projects in the Industry, UFCW New England and UFCW New Jersey, comprising members over 8 States.

Michael D'Angelo,
Chief of Staff and Sr. Advisor to the CEO and President/Partner

Email Michael

Michael began his career with Synergistic Healthcare co-managing the field enrollments for Hard Rock Casino Hotels. He then moved to product development and became a marketing liaison for Hard Rock Casino’s, Synergistic Healthcare and Humana Insurance. For three years Michael co-managed the client relationship for the thirty three thousand members of I.B.E.W. Local 3 NYC. At his current position with Forza, Michael is a member of the leadership team charged with the management of the overall day to day operations, including oversight of the UFCW New England Enrollments consisting of over 40,000 participating members in three states.

Jackie Blake,
Chief Operating Officer/Partner

Email Jackie

After receiving her master’s degree in Education from Temple University, Philadelphia, PA, Jackie worked at 4 different universities on the East Coast in Student Affairs administrative positions. Switching gears to follow her passion, she became a professional fundraiser for the Jewish Federation of South Palm Beach County in Florida, raising over $5 million annually.

In 2008, after moving to Park City, Utah, she was appointed by the Summit County Manager to serve on the Basin Open Space Advisory Committee, created for the purpose of advising and providing input regarding the creation, preservation, and identification of open space in order to ensure high conservation values and promote the resort and scenic character of the area. At the same time, she was elected to Temple Har Shalom’s Religious School Advisory Committee, serving as the chair for two of four years, followed by serving a three-year term on their Board of Directors, and chairing their fundraising efforts for eight years.

In January, 2014, Jackie Co-founded her own non-profit, Park City READS to promote elevating literacy through early identification of struggling readers, effective reading interventions and appropriate classroom accommodations. As a Certified Dyslexia Advocate she was able to assist many families obtain the services to ensure their children reached their potential. Along with advocating, the organization has grown to include a mentoring program, professional development grants, community education, and implementation of a new school curriculum.

Jackie moved back to the East Coast, but remains an Advisor to the Board. Always looking for new opportunities, Jackie became a partner and took on full-time responsibilities for The Forza Insurance Group in 2017. Bringing a diverse skill set to the organization, now as Chief Operating Officer, she oversees all the daily operations and administration; including human resources, personnel, purchasing, customer relations, marketing and technology, carrier and vendor management and efficiency monitoring and performance standards.

Nicole Damiano, 
Vice President of Operations

Email Nicole

Before joining the Forza team, Nicole was a tenured retail leader, most recently with the California lifestyle brand PacSun. She started her career while in high school, becoming a manager at 18 years old. Her goal to grow within the company and advance professionally was reached when she was promoted to Area Manager; overseeing several stores in south and central New Jersey.

Looking for a new challenge in 2016, she stepped away from retail and became a licensed Mortgage Loan Officer for Republic Bank. She successfully learned the business of qualifying individuals for mortgages and walking them through all the necessary steps to fulfill their dream of becoming homeowners.

Unexpectedly, opportunity knocked again in the summer of 2019. Nicole was offered and accepted the position of Forza’s Customer Care Manager. Her main responsibilities were to plan, coordinate and control the activities of the customer service team, to maintain and enhance customer relationships and ensure the highest level of service is provided to our large volume of calls through our Benefits Hotline. She also attained her Insurance Producer license, enabling her to better serve our policyholders and be available to assist in enrollments and additional operational tasks within the department.

In March 2022, Nicole was promoted to Vice President of Operations, overseeing day-to-day customer service, quality assurance, and enrollment administration operations.

Donna Ward, 
Customer Experience Manager

Email Donna

Donna Ward has worked for the last 15 years providing outstanding customer service. She is a young, ambitious mother who started her career in retail while still in High School, then moved on to more challenging administrative positions in the medical industry. Her resume outlines her extensive experience in various retail, sales, customer service, and relationship development skill environments.

Donna joined the Forza team in Aug of 2019 as the Office Manager but has since worked within several departments. Her exceptional customer skills are used to patiently educate and advise customers with their supplemental benefit decisions. Donna now manages the entire customer service team.

Carrie G. Coren, 
Director of Marketing

Email Carrie

Carrie Coren joined Forza full time in 2022 after working with Forza as a consultant for 10 years.

Coren comes to The Forza Insurance Group with over thirty years of marketing experience in the communications industry. Prior to accepting the role at Forza, Coren ran a creative marketing agency, Carrie Coren Design. Her expertise includes campaign analysis and analytics, and social media management.

Before starting her own agency, Coren worked as a Senior Art Director for Fortune 500 company Comcast and at Cox Communications.
An expert in reaching target audiences by messaging to their needs, Coren was part of a team at Cox Communications that successfully messaged the benefits of a then-unknown Digital Telephone product and introduced the product bundle to cable users.

Coren states: “Forza had been the largest client in my business for many years, and so it was a natural transition to come onboard full-time. I’m thrilled to be able to focus one hundred per cent on Forza and contribute to the goals they’ve set.”

Brittney Baxter, 
Administrative Coordinator

Email Brittney

Forza Insurance won the lottery with the arrival of Brittney Baxter this year. As an administrative coordinator, Brittney has taken on much more than her core job requirements.

Brittney is a Georgia transplant and greets Forza’s guests with a touch of southern charm. She manages the front office with an unflapable attitude and efficiency that’s essential in an office as busy as The Forza Insurance Group.

Her past experience working as a Director for Jenny Craig provided Brittney valuable skills such as employee management, collaborating on sales strategies and client satisfaction. Most valuable are the reporting skills acquired at Jenny Craig that Brittney now uses on a daily basis at Forza. Brittney is an important part of Forza’s enrollment analysis and tracking team.

Brittney has also worked in digital marketing and uses her aptitude for online platforms in a variety of roles at Forza.

Hunter Williams, 
Field Enrollment Manager

Email Hunter

As Field Enrollment Manager, Hunter Williams is the liaison between field operations and Forza Corporate.

Hunter started working in the supplemental benefit industry in 2009, as an independent Aflac agent in Georgia and his home state of Alabama.

He relocated to New Jersey in 2011 and was a top agent in the state for many years. Hunter led New Jersey with new accounts in 2016 and was a top 10 New Jersey producer in 2017.

Hunter joined Forza in 2017. He continued as a top producer, and combining his affable personality with his field acumen, was promoted to Enrollment Coordinator in 2021. As Forza’s enrollment team grew, Hunter was promoted once again in 2022, this time to Field Enrollment Manager.

Hunter works alongside the Forza’s Vice President of Operations to build, train and manage Forza’s enrollment workforce.